Ukrop's Dress Express

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FAQ?s
Common questions about Ukrop?s Dress Express

Q What is Ukrop?s Dress Express and what items do you sell?
A We are a full-service uniform and corporate logo apparel retailer and business-to-business sales distributor. We sell apparel in five distinct categories:

? Corporate Logo
? Health Care
? Food Service
? Industrial
? School & Athletic
** We also offer many other promotional items **

top	Q What makes Ukrop?s Dress Express different from other uniform companies? A Company Brand, Product Selection, Retail Store/Showroom and Personal Service. Company Brand The Ukrop?s brand stands for quality and customer service. We will not stop until you are happy. Your expectations are our expectations. Product Selection We stock a large selection of polos, shirts, khaki pants and shorts, work shirts and pants, coveralls, chef coats and pants, health care apparel and fashion pieces. We stock men?s khaki pants and shorts in waist sizes of 28 to 60, ladies? khaki pants and shorts from size 4 to 28. Retail Store/ Showroom We have a 3000 + sq. ft. retail store/showroom where you can ?touch? and select your polos, pants, scrubs and other uniform apparel items. If you want a product we do not stock, we can often obtain it within to 2 business days. Personal Service Whether you come in to our retail store, request an on-site visit, place an order on-line, or place a phone order, you have our personal commitment. You can rely on our sales associates to work with you one-on-one to answer your questions and help you solve your uniform challenges.
top	Q What do I need to do to get my company logo embroidered on a shirt? A Company logos can be easily transferred to embroider on almost any item we sell. Our Logo Express process makes it simple to get your logo to us!
top	Q How much does it cost to have my logo prepared for embroidery? A There is a one-time set up fee that depends upon size, stitch count, and the number of color changes in your logo. This fee covers the actual cost to convert the logo to a machine readable sewing design. Most logo set-up or ?digitizing? costs range from $50.00 to $150.00. Once we ?digitize? your logo, we will provide you with a ?sew out? for your approval. The logo stays on file to be used for future applications.
Top	Q How much does an embroidered polo cost? A There are a number of variables that influence price. Unembroidered polos generally range from $12.00 to $30.00 with the typical cost of a polo being around $20.00. The cost to embroider a polo usually ranges from $4.00 to $8.00 (Again, the price is dependent upon size, detail, and color changes in a logo). Embroidery Chart.
Top top	Q Do you only do embroidery? A We offer both embroidery applications and silk screen print applications on all the apparel products we offer. Q What other services do you offer? A We provide: ? custom alterations and tailoring services ? poly-bagging and shipping services ? fulfillment programs ? company store / online ordering
top	Q What is a fulfillment program? A A fulfillment program is one in which we stock and deliver, upon request, specified items for your company. We can eliminate your stocking and shipping headaches.
Top	Q Can you make custom apparel items? A One of our specialties is creating custom products to your exact specifications and color needs. Some of our custom products include: polos, oxfords, twills, denims, caps, aprons, and chef coats. (Note: minimum order quantities& deposits apply)

Ukrop's Dress Express 5160 Commerce Road Richmond, VA 23234 Tel:(804) 323-3300 Toll Free:(888) 559-8988 Fax:(804) 323-6772 Email:sales@ukropsdressexpress.com	Our Affiliated Companies:
	Ukrop’s Supermarkets	First Market Bank